Frequently Asked Questions

Our AI scoring applies the official IELTS Band descriptors — task achievement, coherence and cohesion, lexical resource, grammatical range and accuracy, fluency, and pronunciation — to give you an indicative Band score and specific, actionable feedback. It is designed to guide your practice and highlight weak areas; treat it as an estimate rather than an official IELTS result.

Yes. Our questions follow the format, timing, and style of the IELTS exam across every question type, and we update the question bank as the exam evolves.

Yes, you can choose to practice individual question types (like Writing Task 2 or a Speaking cue card) or take full sectional tests to focus on specific skills.

Yes, we offer a demonstration test that gives you access to a sample of practice questions. This allows you to experience our platform and AI scoring before purchasing a premium plan.

We use a secure offline activation process. After choosing a plan, you pay by bank transfer or eSewa and upload a screenshot of your payment confirmation. An administrator verifies it and activates your subscription — usually within a few hours. We do not process credit or debit cards on the platform, so your card details are never collected or stored.

No. Plans are prepaid for a fixed term and do not auto-renew, so there is no recurring charge and nothing to cancel. Your access simply ends when the term finishes unless you choose to buy another term. If you believe a payment was taken in error, contact support and we will review it under our refund policy.

CompleteIELTS works on any modern web browser (Chrome, Firefox, Safari, Edge). For the best experience with speaking tasks, we recommend using a headset with a microphone and the Google Chrome browser.

Please ensure you have granted microphone permissions to your browser. You can check this in your browser settings or by clicking the lock icon in the address bar.